Peter Bihr

Archive
Author Archive

In a fairly ridiculous comment on Handelsblatt.com, CDU (conservative) member of parliament Ansgar Heveling attacked not just the internet, but a whole system of thought. The networked society, if you will. The article is pure link bait, or a display of incredibly obvious lack of understanding, and a pretty cheap political stunt. It pretty much deserves to be ignored. I’m going to fall for it, if only for one reason: It directly contradicts a fantastic book I’m just reading, and so I can’t just let it hang there.

Here’s what Mr Heveling writes in his wisdom knowledge ignorant opinion piece:

Doch Googles und Wikimedias dieser Welt, lasst euch zurufen: Auch wenn Wikipedia für einen Tag ausgeschaltet ist und Google Zensurbalken trägt, ist das nicht das Ende des Wissens der Menschheit. Welche Hybris! Lasst euch gesagt sein: Das Wissen und vor allem die Weisheit der Welt liegen immer noch in den Köpfen der Menschen

Rough translation:

However, Googles and Wikimedias of the world, let me shout out to you: Even if Wikipedia is switched off for a day and Google shows a censorship bar, this isn’t The End of Mankind’s Knowledge. The hubris! Let me tell you: The knowledge and particularly the wisdom of the world is still inside the heads of humans.

Well, Mr Heveling, funny you’d say that. Allow me to just quote David Weinberger back at you, who understands more of this topic than you and I, and – very much unlike you – has facts to back this up:

We have a new form of knowing. This new knowledge requires not just giant computers but a network to connect them, to feed them, and to make their work accessible. It exists at the network level, not in the heads of individual human beings.

You can read up on how knowledge works now and in the future in Mr Weinberger’s new book. And you should. I’ll even include a link to the German Amazon store just for you.

[permalink]

On Twitter I follow some 2.000 accounts. Or rather, about 2.000 people can, in theory, send me direct messages. Because it seems pretty much impossible to me to actually follow that many people, I work with lists a lot. Some are by topic, some by location (Berlin), some by type of relationship (work, friends). One is for people who I want to learn more about before deciding if I want to really follow everything they say.

Maybe the most important one for me is called “want to read”. This one has a mere 193 members at this point, and it’s highly curated super picky so I can make sure that I actually read (almost) everything that passes through that list.

Some of the people there are friends, some are colleagues, some are people I find inspiring or whose thoughts I want to learn about. And then there’s a few oddities in there that I found interesting by way of self-observation. Among those 193 Twitter accounts in my want-to-read list there are 18 “things” accounts: products, companies, locations, conferences. There are 3 feeds that just link to new blog posts in blogs I like. (I pretty much retired my RSS reader, even though I’ve been trying to revive it.) And there are 8 fictional characters, mostly from the West Wing. That’s more than 4 percent!

What does it say about me that out of the entities I really want to follow, four percent are fictional?

[permalink]

Note: Cross-posting this from the Third Wave blog to collect the links here.

Ever since we started our series on the Quantified Self, we’ve been getting quite a bit of media interest. In fact, life tracking has been all over the German media recently.

For Golem.de, we wrote two articles that just went online:

In addition, Deutschlandradio Kultur interviewed Johannes and me for a feature on QS, and another journalist just wrapped up another interview for a feature that hasn’t aired yet. (Watch our media page for updates.)

It’s good to see the discourse on this topic and all the implications from privacy to ownership to societal change gather steam in Germany. And we’re excited to be part of that discourse, hoping that we can contribute useful analysis and direction.

[permalink]

Serendipity is a great word, a fantastic notion. It’s also a word that gets over-used, or maybe rather: wrongly used. So I enjoyed that Ian Leslie explored the idea of serendipity a bit and gave some background, too – before starting to speculate on the internet’s negative influence on serendipity.

Let’s back up. Serendipity is a notoriously hard to explain word. Many languages, including German, don’t even have a decent translation as far as I can tell. Leslie neatly explains serendipity as a “subtle blend of chance and agency”, and quote Horace Walpole’s explanation taken from a letter in 1754: In the tale of The Three Princes of Serendip, the princes were “always making discoveries, by accidents and sagacity, of things they were not in quest of.” Leslie points out that oftentimes when we refer to serendipity we focus on the chance and neglect the sagacity involved.

Right on.

Then he jumps straight into a sweeping critique of the internet that draws heavily from the Filter Bubble argument – the notion that the web and its filtering/targeting mechanisms increasingly shows us only what is compatible with what we already believe, cutting out dissenting arguments and news outside our immediate fields of interest.

The Filter Bubble argument isn’t weak as such. If you were to exptrapolate from, say, the last 5 years and project a linear development in terms of targeting, filtering and social search, then yes, we might end up reading only what we already know. Luckily, that’s stupid not an advisable thing to do. Instead, it helps to take a step back and look at the bigger picture.

Yes, internet search often gives us very targeted information, cutting out longer searches which would have provided more ample opportunity to happen upons things we were not looking for. However, that’s only half the story (or less).

For one, the way we consume the web isn’t as straight forward as this. Social search and discovery online doesn’t just by way of receiving a link after typing in a dedicated search into the Google search box. Rather, increasingly we follow others who we trust to share interesting things with us. “Interesting”, in this case, implying an active initial choice by ourselves. Do we want to receive input by people who read the same things we read, or those who follow different information flows? Once we settle on a person that way, we receive a diverse, or at least unplanned and at least potentially serendipitous stream of thoughts, ideas, sources.

My main point of disagreement, however, is this: While the author points out that “in the field of observation, chance favours only the prepared mind” (Louis Pasteur), he still claims that the internet has evolved to a point where we don’t face unexpected input anymore, but restrict our usage of the web to what we know, the path well-trodden.

(He goes there by way of a romanticised book-shopping experience: The book jackets [in the book store] shimmer on the table, the spines flirt with you from the shelves. You can pick them up and allow their pages to caress your hands.” Maybe someone should point out to him that apart from small independent book stores those shelves and tables are paid for and stocked by big publishing companies who couldn’t care less about flirting spines and caressing your hands.)

What Leslie entirely fails to grasp here it that the online search/consumption behavior is only one side of the coin of many aspects of how we search out and encounter information. We get some input online, parts in predictable, controlled ways, some slightly more random. We have offline conversations and encounters, too. Quite likely, other media channels pay some part. There’s professional input streams, too, the stuff we read for work and learn about at conferences. There’s more.

And in all these cases, the question is: What happens when a piece of information hits a prepared mind?

No one – not today and not tomorrow – could restrict their information consumption online to a degree where no piece of stray information wouldn’t trigger the mental processes of new information impacting a prepared mind. A slightly faster search won’t change that.

[permalink]

Today I tried to buy an ebook. I’m a big fan of the Kindle and buy ebooks all the time. So I wanted to buy a digital copy of Lawrence Lessig‘s Republic, Lost on institutional corruption (which ironically is responsible for the mess I’m about to describe). I was surprised to find it only as hardcover and audio book on Amazon.com – and tweeted as much.

Nicely enough, Mr. Lessig got back to me personally, asking where I was accessing Amazon from. Turns out that even though my Kindle is connected to Amazon.com (ie. Amazon US, not Germany) the Kindle version just wouldn’t show up.

Intrigued by his pointer, I fired up a VPN to get a US-based IP address, but still no luck. In the end I noticed that my Kindle was set to “Region Europe”. Digging into the Kindle settings, I managed to switch it to the US by putting in a postal address I used to live at.

Let’s recap. To buy a digital book I had to…

  • register my Kindle with the US version of Amazon
  • fake an IP address through a VPN service
  • switch the Kindle settings to the US by way of an old postal address

All that to spend some money on a book that would have been cheaper and much, much easier to pirate.

Now, call me old-fashion, but that’s not how it’s supposed to work.

[permalink]


In this recent TED talk, Clay Shirky makes a spot on, scary, fantastic argument why SOPA, PIPA and their brethren bills are so terribly damaging. Plus, he puts the bills into their historical context – I for one really hadn’t noticed how directly they align with former content industry initiatives like the DMCA and others. There’s a strong vector at work here, and it’s a hurtful one.

Must watch!

On the other hand, what we’re seeing here is a coming-of-age moment for the “other side” – the internet community at large, the free culture & open source communities, the technology companies.

With a Web-wide protest on Wednesday that includes a 24-hour shutdown of the English-language Wikipedia, the legislative battle over two Internet piracy bills has reached an extraordinary moment — a political coming of age for a relatively young and disorganized industry that has largely steered clear of lobbying and other political games in Washington.

So while you’re at it, have a look at this New York Times article: A Political Coming of Age for the Tech Industry.

[permalink]

Note: These are some initial thoughts, not yet ready for prime time on the Third Wave blog. Feedback to help shape these thoughts is very welcome.

A recent issue of f&w, a German magazine for managers of medical institutions (mostly hospitals and rehabilitation clinics) had a series of articles on social media. On the one hand, it’s almost a bit depressing that this sector is only now beginning to seriously look at Social Media. On the other hand, it’s good to see some movement in this space as there is much to gain for all parties involved.

The magazine quoted plenty of studies – some of which seemed fairly small-scale, but indicative and plausible enough for me – that boiled down to this:

  1. The whole sector is only in a very early stage of embracing Social.
  2. Top level management is only beginning to see the need for and advantages of Social Media, mostly because they have no personal experience with it (ie. a generational gap).
  3. Adaption rates seem to grow quickly from a low level as the first movers gather lots of (oftentimes positive) experiences.
  4. There’s clearly a recognized need for the sector to engage with their potential patients online and through Social as patients get more and more autonomous and base their decisions on online research and peer recommendations.

It’s a tricky sector for Social. Not unlike banking, if for completely different reasons, data is highly sensitive and privacy is of the highest priority. This is also reflected in the laws regulating both sectors.

Just to be clear here: In an emergency hospital, things can already be quite sensitive. But if you or your relatives submit themselves to treatment in a clinic for psychological or psychosomatic diagnoses it’s a different ball game altogether. There’s legal issues, there’s social stigma, there’s the risk of negative impact on the treatment. Most people won’t “like” a clinic on Facebook, and that’s ok.

And yet there’s tremendous potential in using Social channels in this context. As patients get more autonomous, monitoring and reputation building grow more important. As a clinic, you’ll want to know how happy your patients are with treatment, location and service. You might want to learn how to improve their experience during the treatment. You might try and support them after treatment through regular checkups and by providing a channel for them to get advice should they need it. And of course you can always help patients with shared experiences to connect among themselves for mutual support.

That’s the Social Media part. While the details and implementation are tricky, it’s not rocket science and there are enough examples of how things work. Then there’s the part that I’d put at the intersection of where the somewhat unwieldily named Quantified Self (that we’ve been writing about for awhile) meets mobile apps and networked technology.

More concretely, imagine a kid treated for childhood obesity (the numbers in the industrialized world are staggering!). Once kids leave the clinic and head back home, they’re back in their old environment, back in their old life. This is where things get complicated, as obesity usually involves a radical change of lifestyle – often for the whole family, if there is to be a lasting effect.

Feedback loops can help keep the motivation up, as can group dynamics and regular reminders. All the big and small stuff we can do to ease the problems that might arise on a day-to-day basis. A scale that tweets your weight might sound ridiculous. A scale that helps you track your weight over time and gives you regular feedback – not quite as ridiculous. An app that lets you know what you can’t and can eat given your current situation that very day? Now we’re talking.

All these things might become unnecessary after a few months, which is fine. Once the former patient has developed new routines and a better understanding of what’s good and what isn’t and they’re ready to move on. But for the transition period this could be really useful.

The current wave of Quantified Self and lifestyle and health apps aims mostly at those with an extra healthy or active lifestyle and at early adopters. A few of these services also target very specific medical conditions.

It seems to me that there is a huge, huge demand (and thus market) in the middle here. And I’m looking forward to seeing new services developed for this market.

Disclosure: I privately hold a (very small) amount of shares in a small independent medical services provider with a focus on phychosomatic rehabilitation, and used to work with them on their online activities when I was still a freelancer.

[permalink]