Peter Bihr

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connected world

Today I tried to buy an ebook. I’m a big fan of the Kindle and buy ebooks all the time. So I wanted to buy a digital copy of Lawrence Lessig‘s Republic, Lost on institutional corruption (which ironically is responsible for the mess I’m about to describe). I was surprised to find it only as hardcover and audio book on Amazon.com – and tweeted as much.

Nicely enough, Mr. Lessig got back to me personally, asking where I was accessing Amazon from. Turns out that even though my Kindle is connected to Amazon.com (ie. Amazon US, not Germany) the Kindle version just wouldn’t show up.

Intrigued by his pointer, I fired up a VPN to get a US-based IP address, but still no luck. In the end I noticed that my Kindle was set to “Region Europe”. Digging into the Kindle settings, I managed to switch it to the US by putting in a postal address I used to live at.

Let’s recap. To buy a digital book I had to…

  • register my Kindle with the US version of Amazon
  • fake an IP address through a VPN service
  • switch the Kindle settings to the US by way of an old postal address

All that to spend some money on a book that would have been cheaper and much, much easier to pirate.

Now, call me old-fashioned, but that’s not how it’s supposed to work.

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A couple weeks ago, the New York Times had a pretty decent article about the internet of things (IoT), The Internet Gets Physical. The focus was on the more industrial side of things as opposed to Arduinos and the maker culture.

And in between a number of pretty awesome-looking projects like the UN’s Global Pulse, I noticed this (highlights are mine):

Researchers at General Electric, the nation’s largest industrial company, are working on such applications and others. One is a smart hospital room, equipped with three small cameras, mounted inconspicuously on the ceiling. With software for analysis, the room can monitor movements by doctors and nurses in and out of the room, alerting them if they have forgotten to wash their hands before and after touching patients — lapses that contribute significantly to hospital-acquired infections. Computer vision software can analyze facial expressions for signs of severe pain, the onset of delirium or other hints of distress, and send an electronic alert to a nearby nurse.

So now there we have an interesting case. A scenario that both makes rational sense and is at the same time absolutely unthinkable. Yes, in this scenario we would use technology to reduce risk for patients. But it would come at the cost of the most severe privacy violations, particularly in a situation as vulnerable as a hospital stay.

The fact that the cameras are mounted inconspicuously on the ceiling only reaffirms the impression that they shouldn’t be there in the first place. (I also doubt that facial expression would even work reliably when, for example, you’re attached to a respirator, but that isn’t even the point.)

For IoT applications to get more widely accepted, they should be more human, humane, and human-friendly. The Nest thermostat is a good example. It’s helpful, looks good and is decidedly non-creepy.

Being non-creepy is good.

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The New York Times R&B department, NYT Labs, just showcased the Reveal. It is a prototype of something we’ve seen before as design studies: an interactive bathroom mirror. But here we have a prototype, built more or less from off-the-shelf compontents. A screen, speech recognition, a Microsoft Kinect. It’s all there, combined into a new device that could blend right into our daily lives without too much fuss.

By using a special semi-reflective glass surface, the users of the mirror are able to see both a normal reflection of the real world as well as overlaid, high-contrast graphics. We’ve dubbed this “augmented reflection”. Conceptually, the idea is that our mirror can reveal the halos of data around real-world objects, including ourselves.

If you spot some interesting stuff while brushing your teeth, tap your phone against the mirror and you can read the articles on the subway. It is, at least in theory, a smooth, embedded experience. Not an interruption, but an enhancement of your daily routine.

It’s also a glanceable of sorts, a screen that wouldn’t necessarily require our focus, but gives us easy-to-access information at a glance, without drawing much attention.

As such, it’s quite amazing. In fact, I’m convinced that we’ll see a whole new market segment emerge of this type of thing: Highly networked devices that add an information layer to the things in our lives that have, so far, been quite passive and inanimate. Things that won’t stand out much, no major investments or eye catchers, but day-to-day objects. Like bathroom mirrors.

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I love my Kindle. It’s a fantastic device for reading. For anything else, it’s ridiculously bad. The device comes with a keyboard and connects to the interwebs, yet trying to share quotes from the Kindle with the web at large is a pain.

Amazon implemented a feature called “Highlights“. Yet, it’s not entirely clear what they are for, and they’re awkward at best. Fred Wilson described how he hacks around the Kindle’s limitations. My friend Martin shared his Kindle woes. (Speaking of feature requests: As Martin pointed out, currently Amazon only lets you share highlights from books bought through Amazon; any document you transferred to your Kindle in another way won’t do. Change that, please, Amazon?) There’s many of us who would love to use Highlights, if it got just a little more love from Amazon than it currently does.

Enter Readmill, which officially launched today. (Congrats, guys – fantastic job!) And here’s a way to get the Kindle Highlights to where they belong: a reading community.

Today we take Readmill, tomorrow the world! Kidding. But once your quotes are inside Readmill, they actually become useful, both for use within Readmill and to export it from there to other places via the Readmill API and integration of other services like Tumblr. ‘s good! Go sign up.

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Where will it lead? This is where it gets interesting.

It’s where emerging technologies – tech vectors, really – cross that truly new stuff happens. It’s also where bits and pieces, building blocks of more or less well-established technologies can be combined into something new that might be bigger than the sum of its parts. Or into something that’s completely and utterly banal, but maybe playful or just nice.

In either case it’s these intersections that I find most interesting to watch.

Enter BERG’s Little Printer:

Little Printer by BERG Image: Little Printer by BERG

The Little Printer is many things: A device to output digital information on paper. The output end of a larger infrastructure, a cloud service that BERG has built, that on the input side extends to a set of smartphone apps. It’s a physical manifestation of a process that BERG has been working on for a long time, namely to also be able to design, produce and deliver physical goods. (The other physical manifestation was the recent comic book project SVK.) And it’s a little printer, of course.

Now what I find personally fascinating here is this.

The Little Printer isn’t really anything groundbreaking, anything truly new. It’s a glorified receipt printer. Many printers have been hooked up to the web, to Twitter, to data streams. (BERG openly acknowledges them, too.) Quite a few folks on Twitter have been poking fun at the LP for that.

Yet, there’s something different about this one, other forces at work, so to speak.

One, some very subtle design tweaks make the Little Printer quite adorable. BERG is very, very good at making things adorable that shouldn’t possibly be adorable. It’s a friggin’ receipt printer, yet I want to hug it. Of course that’s mostly done through the images they used in the announcements, with the little face inside the printer etc. I imagine it’s a few of the shapes and colors, too, but I wouldn’t be able to reliable say. (Designers, got any hints for me?) I’m not sure if making technology cute is the best, or only, way to go, but I have to say: It works for me.

Two, there’s a decent, solid set of initial launch partners that give you the kind of content to print out that makes it easy to imagine how you’d use the product. Weather report, tweets, shopping list, it all makes sense. Again, I’m not sure if you really need explicit launch partners for a printer, but they have them, and it seems to work.

Three, it’s entirely and utterly banal, anti-climactic. It’s an entirely unthreatening bit of networked technology that prints out mostly harmless pieces of paper, when you press a button on your phone. I can totally imagine this thing blending right in – in my kitchen, on my desk, in the living room. Anti-climactic technology is lovely. Shrug tech: Do you mind me putting the printer here? Nah. It’s ubicomp in human shape, or maybe rather in humane shape. It’s brilliant that way.

On a meta-level and big BERG fan, of course I’m also curious to watch go through the learning process of producing physical goods.

But as it stands, I can see myself getting two Little Printers, one for the office and one for my kitchen. I’m not sure what I’d use it for, but I’m pretty sure that I’d use it. In an entirely unthreatening way, to print mostly harmless pieces of paper.

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The New York Times on the New Art of Flickr

The New Scientist touched on a fascinating concept: Pre-Social Networks that would foster serendipity by matching people based on their interests and their current (or even future) location.

Imagine heading to a café, and your phone recognizes where you are going and lets both you and someone at that café know that you have certain interests in common. It doesn’t matter if it’s a hobby, a former employer, a common friend, or even an ex girlfriend for that matter.

It’s the chance of massively increasing an element of serendipity that’s incredibly powerful.

There are huge potential implications here, with privacy only being a small chunk. We’re talking changing social dynamics, ways of meeting peers with less friction, less awkwardness. Mapping where people of certain interests hang out. Etc, etc, etc.

Thinking about it like that, maybe privacy isn’t just a small chunk of this after all.

And yet. All this by basically matching the data we already codified online: Facebook social graph, Twitter social graph, interests based on links we share, location by phone GPS and Foursquare checkins. Maybe throw a few extras for more richness, more flavor, like Last.fm music preferences and pull from Tripit which places you like to travel to, both being strong social connectors.

Not sure which of these data sets we’d actually want to match, and who we’d want to match them. It’s a strong, powerful notion, though, and one we’d better think about sooner than later.

Image by Thomas Hawk, some rights reserved (CC by-nc)

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Interested in the big trends that drive & shape the mobile sphere? Please take a few minutes to read this great presentation by Kyle Cameron. He knows what he’s talking about.

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